T.A. Q&A 002 – LogMeIn’s Wake-On-LAN Protocol

Being one of New York City’s top IT Consulting firms, we have many of our clients (and non-clients) asking us for help with problems that require research, experience and, at times, plain luck.

Today we continue with our new blog category: T.A. Q&A.

In our second installment, we help out a user who has a question about LogMeIn’s Wake-On-LAN protocol.

If you find this post and/or find it helpful, we would love to hear from you. Comment the post or contact us! Enjoy.

LogMeIn’s Wake-on-LAN protocol Question

Client

I’m used to using LogMeIn to access customers’ machines. The Wake-On-LAN feature has proved useful in the past. We have a tech-savvy customer who wants to block any use of this feature to their employees as (understandable) not all employees are trusted. Can anyone guide me on how the LogMeIn’s Wake-On-LAN feature functions through routers?

Tech Alliance

Logmein doesn’t function through routers it wakes machine to machine on the LAN. Every machine that has Logmein installed phones home every few seconds, which is how it communicates with the Logmein central server. It is also possible for any user to open Logmein on their workstation and simply change the Logmein account associated, locking you out and giving themselves control. You have to have a minimum of 2 Logmein machines running on the LAN in order for the Wake On Lan function to be enabled.

For a better more secure method check out www.poweronmypc.com for an Internet wake on lan solution that has administration features to allow access to so selected users.